Emergency help with housing

We can assess your homeless application over the telephone and we will ring you back if you need us to.

We ask that you do not attend the office unless there is no alternative. Instead, where possible, please call us if you are homeless today. 

An emergency is if you:

• Have no where to live or need to leave your home immediately (for example, you are experiencing domestic violence or abuse)

In cases of violence against you we would advise you to go to the nearest police station.

If you are sleeping on the streets telephone Housing Option on 01253 477760. Only attend our office on Chapel Street if you do not have access to a telephone.

Housing Options will still undertake regular street outreach to identify new rough sleepers and safeguard those at risk.

If you do not have access to a telephone and are homeless today you can come to our offices on Chapel Street. This will be a limited services for people who are in urgent need (i.e. homeless that day) and have no access to phones.

If you are unable to access the telephone and in urgent need, our office opening hours are Monday to Friday 1pm to 4pm

Our telephone opening times are:

Monday, Tuesday, and Thursday 9am to 5pm

Wednesday 1pm to 5pm

Friday 9am to 4.30pm

Alternatively you can e-mail us housing.options@blackpool.gov.uk