This website is run by Blackpool Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- Change colours, contrast levels and fonts
- Zoom in up to 300% without the text spilling off the screen
- Navigate most of the website using just a keyboard
- Navigate most of the website using speech recognition software
- Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver
- We've also made the website text as simple as possible to understand.
Reporting accessibility problems with this website
We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact:
Blackpool Council Family Information Service, PO Box 4, Blackpool FY1 1NA.
or complete our contact form
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website's accessibility
Blackpool Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard
The content listed below is non-accessible for the following reasons:
- We use YouTube to embed videos in our site , where multiple videos are used on a page some screen readers may not be able to identify the play to the correct video. Where possible we will always title the video with a heading tag to help ease the problem.
- Content that's not within the scope of the accessibility regulations
- PDFs and other documents - some of our PDF documents are essential to providing our services. we plan to either fix these or replace them with accessible HTML pages.
- The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services.
- Any new PDFs or other non HTML documents we publish will meet accessibility standards.
- Live video, we do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
What we're doing to improve accessibility
We are constantly working to improve the accessibility of our site and carry out manual and automated tests throughout the year on a random selection of content.