Healthwatch Blackpool

Healthwatch Blackpool is the public voice for Health and Social Care, representing the views and experiences of people accessing services in Blackpool. We use our voice to influence, change and improve the quality of local health and social care services.

Healthwatch Blackpool gathers intelligence by engaging with residents, listening to comments, compliments and concerns and ensuring that these views and experiences are heard by those who run, plan and regulate health and social care services in Blackpool.

In addition, we will:

• Represent the views of the public via Health and Wellbeing boards set up by local authorities.
• Report concerns about the quality of health care to the Care Quality Commission and Healthwatch England.
• Identify local and national trends and raise awareness of these to the relevant organisations.
• Signpost members of the public to services in Blackpool including information services, support groups and advocacy services.
• Empower local people to take control of their wellbeing, tackle health inequalities and have their voice heard.
• Provide information to members of the public on how to make a complaint if required.
• Work in collaboration with health and social care providers in Blackpool to ensure comments are listened to and to promote best practice.
• Deliver projects and activities to capture views of all local people, including those who are most vulnerable or those who are seldom heard.

Monday to Friday 9am to 5pm