Discretionary Support Scheme
COVID- 19 Important information
Energy firms are putting in place new measures to help prepayment customers who are struggling or unable to top up during the pandemic.
Suppliers will deal with issues on a case-by-case basis, but if you can’t top up your meter or are struggling to buy credit, please contact your provider directly before making an application to Discretionary Support.
The Blackpool discretionary support scheme can provide assistance to vulnerable people who need:
Short term emergency support
Help to become established or maintain independence in the community
The type of help available may include:
Referral to a food bank for a food parcel
Referral to a local childrens centre
Arrangement to top up emergency supply of gas or electric
Non-refundable travel warrant for emergency travel
Referral to another agency
For further information, please visit the website link below.
Who to contact
General helpline: 0800 694 0100
Out of hours service social care team: 01253 477600
- Discretionary Support Scheme
Time / Date Details
- When is it on
- Monday to Friday 9:00am to 5:00pm
- Time of day