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Children and Young People’s Health Complaints Advocacy

Have you had a problem with the Health Service? Is no one listening? Under 18years old? We can help!

About us

Working together, n-compass Advocacy Service and The Children’s Society in Lancashire will support any child or young person (aged 0-18 years) living in the Lancashire County Council area who wishes to make a complaint about the Health Service.

Thinking about making a complaint about the Health Service? We can help!

Examples include:-

  • Treatment problems
  • Issues with care provided
  • Attitudes of staff
  • Misdiagnosis or failure to diagnose a condition
  • Waiting times
  • Lack of communication or information

We can support you to:-

  • Make your own decisions
  • Make a complaint
  • Write letters
  • Make phone calls
  • Find information
  • Attend meetings
  • Understand your rights and options
  • Understand any decision made

To find out more or make a referral:

Phone: 03450 138 208
Text: 07535 604 542
Fax: 01253 407 473
advocacy@ncompassnorthwest.co.uk

To find out about other advocacy support available in the Lancashire County Council area and Blackburn with Darwen contact Advocacy Access on:
Phone: 0345 456 3210
Text: 07886 744 634
Fax: 0300 323 0966
E-mail: contact@advocacyaccess.org.uk

Who to contact

Telephone
E-mail
advocacy@ncompassnorthwest.co.uk

Where to go

Name
N Compass North West Ltd.
Address
Errigal House
Avroe Crescent
Blackpool
Lancashire
Postcode
FY4 2DP

Time / Date Details

When is it on
Monday - Friday 9:00am - 5:00pm
Time of day
Morning
Evening
Afternoon
 Last updated: 15 Jun 2020