Have you had a problem with the Health Service? Is no one listening? Under 18years old? We can help!

About us

Working together, n-compass Advocacy Service and The Children’s Society in Lancashire will support any child or young person (aged 0-18 years) living in the Lancashire County Council area who wishes to make a complaint about the Health Service.

Thinking about making a complaint about the Health Service? We can help!

Examples include:-

• Treatment problems
• Issues with care provided
• Attitudes of staff
• Misdiagnosis or failure to diagnose a condition
• Waiting times
• Lack of communication or information

We can support you to:-

• Make your own decisions
• Make a complaint
• Write letters
• Make phone calls
• Find information
• Attend meetings
• Understand your rights and options
• Understand any decision made

To find out more or make a referral:

Phone: 03450 138 208
Text: 07535 604 542
Fax: 01253 407 473
advocacy@ncompassnorthwest.co.uk

To find out about other advocacy support available in the Lancashire County Council area and Blackburn with Darwen contact Advocacy Access on:
Phone: 0345 456 3210
Text: 07886 744 634
Fax: 0300 323 0966
E-mail: contact@advocacyaccess.org.uk