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Face masks on public transport

The requirements to wear a face mask don’t apply to children under the age of 11 and disabled people or those with health conditions when there is a ‘reasonable excuse‘ not to. This includes:

  • where you cannot put on, wear, or remove a face covering:
  • where you are travelling with, or providing assistance to, another person who relies on lip-reading to communicate
  • to eat or drink where it is reasonably necessary to do so
  • where you have to remove your face covering to take medication

To put this into context, exemptions apply if you have a disability or condition that would make it very difficult to wear a face covering.

For example, if you have respiratory condition, such as chronic obstructive pulmonary disease, you may find it too difficult to breathe through a face covering.

If you have a learning difficulty, sensory processing disorder or neurodivergent condition, wearing a mask could be too overwhelming.

If you have communication difficulties, speech impairment or find it hard to express yourself with a mask on, especially if you are non-verbal, a mask would be difficult.

Mask exemptions also apply if you need to communicate with a deaf person who lip-reads.

Please refer to the government guidance for more information.

 Last updated: 08 Jul 2020